Trade services — quick answers
Do we need a trade account to order?
Do we need a trade account to order?
No. Trade prices are public and anyone can buy through checkout. An account adds order history, faster reordering and, once approved, payment terms.
Is there a minimum order?
Is there a minimum order?
No minimum. Single units sit at retail parity and the trade saving unlocks at case level, so you can start small and step up as volume grows.
Can you supply more than one site?
Can you supply more than one site?
Yes. Multi-site rollouts, machine estates and centralised agreements are handled by our corporate team, who look at the whole estate rather than site by site.
Do you install the machine and train our staff?
Do you install the machine and train our staff?
We install, commission and dial in on your own coffee, then walk your team through daily cleaning. Barista training is available on enquiry. We do not carry out plumbing or electrical work.
What if our order is over £5,000?
What if our order is over £5,000?
Above £5,000 we quote rather than take the order through checkout, so specification, delivery and terms are agreed first. Use the trade enquiry form or call 01483 808580.